Director of Client Operations

  • Location

    Boston, United States

  • Sector:

    Customer Success

  • Job type:

    Direct hire

  • Salary:

    $120-140k base, +equity.

  • Contact:

    Meagan Lawhon

  • Job ref:

    15769

  • Published:

    about 1 year ago

  • Expiry date:

    2018-09-30

Leading Marketing Personalization vendor is seeking a Director of Client Operations position to work out of their Boston office. This role would report into the VP of Engineering and be responsible for bridging the gap between the Customer Success and Engineering teams. This person will lead a team of 10 solution and support engineers, who are responsible for presales support, demos, ongoing tech support, new feature development, finding bugs, etc. The ideal candidate will have management experience and be familiar with JavaScript, HTML, CSS, etc.