Implementation Manager - Social Media Platform £50,000-£70,000 + bonus
I am recruiting for a highly technical Implementation Manager role with a company whose platform enables brands to give outstanding customer service through social media communication. They have experienced outstanding success over the past few years which has included an acquisition that has ensured they have a technology offering that no competitor can match.
As the Implementation Manager you will provide in-depth services to ensure that clients utilise the solution to its greatest effect. You will understand their business needs and guide their configuration, automation and reporting. You will become an expert at configuring the platform and conduct ongoing analysis of performance and optimisation. You will take the lead with the most stragetic clients and work in collaboration with sales, account management and professional services teams. You will become a key contributor to the company's strategy going forward as you feedback to the product team.
- Experience as technical consultant/manager.
- Preferred: Experience working with messaging bots.
If this sounds interesting and you have relevant experience then please don't hesitate to get in touch.