Customer Success & Account Managers

Adaptive understand the integral role that Customer Success and Account Managers play within our clients business. We're connected and networked with the high performing talent, which will help take your relationships further.

We recruit across the full spectrum, including focusing on professionals with market vertical expertise.

We screen all candidates to understand the customer book they managed, but what they did with it. Our focus is on Customer Success professionals who demonstrate an ability to meaningfully grow an account base.

Technical Skills
For technical customer-facing roles our team works to match product knowledge with client service skills, enabling candidates to hit the ground running with minimal ramp-up time.

We provide clients detailed insight into candidates' previous account books, identifying synergies and working to ensure that strong prior performance will transfer into a new role.

Our candidate search process balances corporate background with competencies and achievements, minimizing risk for clients. A rockstar CSM with an enterprise employer won't necessarily shine as brightly in a start-up team.

Active jobs

Hubspot Onboarding Specialist

United Kingdom
HubSpot Onboarding Specialist Remote within UK Circa £28k We are working with one of the longest serving Official HubSpot On-boarding Partner's in the EMEA region, who have achieved the prestigious Elite Status.  THE COMPANY: - A 5* rated agency providing technology, consultancy services and growth strategies to help you reach revenue goals, using the Hubspot Solutions. - Not only to they help their customers on the implementation and training of the CRM software, but they also go on to help with the Go To Market Strategy, setting up their customers long term goals for success. - Remote first policy within the UK - The company offer many benefits surrounding work life balance and wellbeing. - Progression opportunities. THE ROLE: - To support the Hubspot Technician and Onboarding team in delivering consulting services to clients involved across all stages of their HubSpot journey’s. - Training users on the hubspot platform during onboarding. - Working with colleagues in the leadership, tech/data and project management teams, a highly collaborative environment to ensure the best level of service and delivery to customers. If you have 1+ yr hubspot experience, either from a Hubspot Partner Agency or an in-house CRM manager then I would love to hear from you! #LI-LG1 #LI-remote **REMOTE WITHIN THE UK ONLY!**

Sales Executive

Circa €35,000 plus commission
Programmatic Sales Executive - Italy Salary circa €35k plus commission Remote - Milan area A fullstack AdTech company scaling up, with huge demand for their solutions - focused on DOOH advertising. COMPANY; Offering full stack ad tech platform that includes an SSP, Ad Exchange, Ad Server and DSP. Programmatic DOOH is the fastest growing area in programmatic advertising - an exciting opportunity to be at the forefront of its growth. A global company with a presence in 16 countries.   ROLE; The role will entail managing agency accounts being the main point of contact and looking for growth opportunities. It will also involve looking for new business within agencies in Italy and reigniting dormant agency accounts. It is essential to have a solid understanding of digital advertising, and have experience in programmatic advertising in particular. Written and spoken Italian and English is a necessity for this position. There is spectacular opportunity to grow in this company, an ambitious driven individual is a must.   If you have 2+ years in digital advertising sales, and understand programmatic then we would love to hear from you! **REMOTE WITHIN MILAN AREA, OUT OF AREA CANDIDATES NEED NOT APPLY!** #LI-LG1 #LI-REMOTE

Account Manager - SaaS

€77k-€91k base / €110k-€130k OTE
We are looking for an Account Manager to join a Series C HRTech/Internal Communication SaaS company. COMPANY: - HRTech/Comms SaaS Platform - $200m funding, Series C - Delivering consecutive record quarters - No layoff/redundancy rounds have been made by the business - Primarily working in the verticals of retail, healthcare, hospitality, manufacturing and construction. ROLE - Account Manager - Managing around 40 customers. - Responsible for the commercial side of existing business; renewals and upselling. - Joining a team that achieved 126% last year! Salary is €77k-€91k base / €110k-€130k OTE If you have 2+ years of Account Management experience in SaaS and speak German then please get in touch!