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Adaptive understand the integral role that Customer Success and Account Managers play within our clients business. We're connected and networked with the high performing talent, which will help take your relationships further.
We recruit across the full spectrum, including focusing on professionals with market vertical expertise.
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We screen all candidates to understand the customer book they managed, but what they did with it. Our focus is on Customer Success professionals who demonstrate an ability to meaningfully grow an account base
For technical customer-facing roles our team works to match product knowledge with client service skills, enabling candidates to hit the ground running with minimal ramp-up time
We provide clients detailed insight into candidates' previous account books, identifying synergies and working to ensure that strong prior performance will transfer into a new role
Our candidate search process balances corporate background with competencies and achievements, minimizing risk for clients. A rockstar CSM with an enterprise employer won't necessarily shine as brightly in a start-up team
about 18 hours ago
Customer Support Manager - SF Bay Area
California, United States
110k OTE USD
Our FinTech SaaS client is seeking a Customer Support Manager in the Bay Area. Candidates with 3+ years of customer support experience at an early-stage technology company encouraged to apply.
about 1 month ago
Director of Customer Success - SF or NYC
San Francisco, United States
Our client is a high-growth hybrid FinTech/HRTech vendor based in SF seeking a Director of Customer Success for their Enterprise CS team. Candidate with 2+ years of CSM leadership experience encou...
2 months ago
Engagement Manager - Remote USA
New York City, United States
Our client is a high-growth CDP SaaS vendor seeking Engagement Managers remotely on the West Coast or in-office in NYC Metro. Candidates with 2+ years of technical account management, data analysis...
4 months ago
Customer Success Manager - Marketing ...
Austin, TX, United States
90k OTE USD
Our client is a high-growth marketing automation SaaS startup that is seeking a Customer Success Manager in Austin or San Antonio. Candidates with 2-4 years of CSM experience at a SaaS company en...
8 months ago
Sr. Solutions Engineer - Mobile AdTech
New York City, United States
150k OTE USD
Our client is a leading mobile advertising technology vendor and seeking a Sr. Solutions Engineer (integrations engineering) ideally in SF or NYC. Ideal candidates bring 4+ years in mobile app dev...
11 months ago
New York, United States
Base salary range of $80,000+
My client is one of the fastest growing nationwide provider of legal services, serving law firms, corporations, financial institutions and government agencies. We have an elite team of professional...